FAQ


General Questions:
  • When will X product be in stock?
    • At the moment, all our lubes and switch tuning products are stocked year round. For the latest information on product availability check out our Discord here.

    Shipping Questions:

      • Where are you located?
        • We operate our business in Richmond Hill, Ontario, Canada. 
      • When will you ship my packages?
        • Please refer to our discord for the latest updates on shipping times or the main page banner. During non peak season we ship packages out within 1-2 days and have Canada Post pickups scheduled every day. During peak times (Cyber Monday, Christmas Season and Black Friday) our processing times are extended to 4-7 depending on the volume (Please refer to our discord or homepage)
      • Can I pickup locally?
        • Unfortunately local pickup is not an option. Our office is not open to the public.
      • Why doesnt my tracking number work?
        • Tracking numbers need to be transmitted and dropped off the day of shipping. We often preprint labels to increase efficiency when packing orders, hence why the numbers wont work until the day they are picked up or dropped off.